sok4d is committed to protecting the privacy of every player on our platform. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over your own information.
Last Updated: January 2026Six core principles that govern how we handle your personal information on the sok4d platform — every day, on every device.
All data in transit is protected by industry-standard AES-256 SSL — the same level used by global financial institutions.
sok4d never sells your personal data to third parties for marketing, advertising, or any other commercial purpose.
Access, correct, download, or request deletion of your personal data at any time by contacting our support team.
We collect only the data that is strictly necessary to operate the platform, process transactions, and comply with our regulatory obligations.
Personal and financial data is stored on access-controlled, encrypted servers. Internal access is restricted on a strict need-to-know basis.
We retain your data only for as long as necessary — defined retention periods apply to each data category, after which data is securely deleted.
sok4d operates as an international online gaming platform serving players in Indonesia and other eligible markets. We understand that the personal data you share with us is sensitive, and we take our responsibility to protect it seriously. This Policy has been written to be clear and transparent — we want you to know exactly what information we hold about you and what we do with it.
This Policy applies to all personal data processed in connection with your use of the sok4d website, mobile interface, live chat support, email correspondence, and any other channel through which you interact with the platform. It does not apply to third-party websites or services that may be linked to or from our platform.
Where we act as a data controller — meaning we determine the purposes and means of processing your personal data — this Policy governs that processing. In certain limited contexts (for example, where a third-party payment provider or game studio processes your data under their own terms), we act as a data processor or joint controller, and the respective third party's privacy policy will also apply.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or indirectly — including name, email address, phone number, IP address, device identifiers, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, alteration, or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. sok4d is the data controller for the personal data it collects from Players. |
| "Data Processor" | A third party that processes personal data on behalf of, and under the instruction of, the data controller. |
| "KYC" | Know Your Customer — identity and age verification procedures required before processing withdrawals or at any point deemed necessary by sok4d. |
| "Cookies" | Small text files placed on your device by the sok4d platform to store session information, preferences, and analytical data. |
| "Sensitive Data" | A subset of personal data that warrants heightened protection, such as government-issued ID numbers, financial account credentials, and health-related information. |
sok4d collects personal data in several categories depending on how you interact with the platform:
Full name, date of birth, nationality, government-issued ID number (KTP), and selfie-with-ID for KYC verification.
Email address, phone number, and the city or region of residence (e.g., Jakarta, Surabaya, Bandung, Bali).
Bank account details for BCA, BRI, BNI, Mandiri, CIMB Niaga, or Bank Permata; e-wallet handles for OVO, DANA, GoPay, ShopeePay, and LinkAja; transaction history in IDR.
Game session logs, bet history, wager amounts, winnings, bonus usage, and responsible gaming settings.
IP address, browser type and version, operating system, device model, session timestamps, and referring URL.
Live chat transcripts, support emails, and feedback submitted through the platform's contact channels.
We collect personal data through the following methods:
We process your personal data for the following specific purposes:
Each processing activity carried out by sok4d rests on one or more of the following legal grounds:
sok4d does not sell your personal data. We share your data only in the following limited circumstances and only to the extent necessary for the stated purpose:
sok4d retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any overriding legal retention obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of account plus 5 years after account closure, to satisfy AML and regulatory record-keeping obligations. |
| Financial Transaction Records | 5 years from the date of the transaction, in accordance with applicable financial record-keeping standards. |
| KYC Verification Documents | 5 years from the date of verification or account closure, whichever is later. |
| Game Session Logs | 2 years from the date of the session, unless retained longer for dispute resolution or regulatory purposes. |
| Support Communications | 2 years from the date of the interaction, for quality-assurance and dispute-resolution purposes. |
| Marketing Preferences | Until you withdraw consent or request deletion, whichever comes first. |
| Technical / Log Data | 90 days from collection, unless required for an active security investigation. |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.
sok4d implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our measures include:
sok4d uses cookies and similar tracking technologies to operate the platform, personalise your experience, and analyse usage patterns. The following cookie categories are in use:
You can manage cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use core platform features, including login and transaction processing.
Subject to applicable law and our regulatory obligations, you hold the following rights in relation to the personal data sok4d holds about you:
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the personal data we hold about you, together with information about how and why it is processed. |
| Right to Rectification | You may request that inaccurate or incomplete personal data be corrected without undue delay. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations. |
| Right to Restriction | You may request that we restrict processing of your personal data in certain circumstances, for example while the accuracy of data is being contested. |
| Right to Data Portability | Where processing is based on your consent or on a contract, you may request a copy of your personal data in a structured, machine-readable format. |
| Right to Object | You may object to processing based on our legitimate interests or for direct marketing purposes. We will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests. |
| Right to Withdraw Consent | Where processing is based solely on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal. |
To exercise any of the rights above, contact the sok4d support team via Live Chat or by emailing [email protected]. We will respond to all verified requests within 30 calendar days. We may ask you to verify your identity before acting on a request to protect against unauthorised access to your data.
The sok4d platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data belonging to an individual under 21 has been collected — whether through registration, gameplay, or any other interaction — we will immediately suspend the relevant account, void all associated transactions, and delete the data as promptly as is reasonably practicable.
sok4d operates internationally, and your personal data may be processed or stored on servers located outside Indonesia. Where personal data is transferred to a country that does not provide a level of data protection equivalent to that in your home jurisdiction, we will implement appropriate safeguards — such as contractual data protection clauses — to ensure that your data remains protected to the standard described in this Policy.
Third-party game studio providers (including Pragmatic Play, Evolution Gaming, NetEnt, and others) operate server infrastructure in various international locations. These providers are bound by their own published data protection policies and by the contractual terms we impose on them as data processors.
sok4d reserves the right to update this Privacy Policy at any time. When material changes are made, we will post the revised Policy on this page with an updated "Last Updated" date and, where appropriate, notify you via the email address associated with your account. We encourage you to review this Policy periodically to stay informed about how we protect your data.
Your continued use of the sok4d platform after any amendment takes effect constitutes your acceptance of the revised Policy. If you do not agree with a material change, you should cease using the platform and request account closure before the revised Policy comes into effect.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a data-related concern, please contact the sok4d data protection team through any of the following channels:
We aim to acknowledge all data-rights requests within 5 business days and to resolve them fully within 30 calendar days. For complex requests, we may extend this period by a further 30 days, in which case we will inform you of the extension and the reasons for it before the original deadline expires.
We protect your data with the same commitment we bring to every game on the platform. Sign in, explore the full game library, and play with confidence. Adults 21+ only.